An Overview of Outlook
* Outlook bar
* Folder List
* Option Settings
Working with Folders
* Creating a new folder
* Move, copy, rename, delete a folder
Using Help
* The office assistant
* Activating contents, answer wizard and index
Working with Email
* Create a message
* Address messages
* Send messages
* Reading mail
* Reply, reply to all, forward
* Attaching Files
Mail Options
* Options for a specific message
* Options for all messages
Managing Mail
* Sorting email
* Moving email into other folders
* Deleting email
Working with Contacts
* Contacts vs global address list
* Adding entries to contacts
* Email contacts
* Distribution lists
* Categories with contacts
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Working with Calendar
* Appointments
* Recurring appointment
* Events
* Meetings
* Accepting or declining a meeting
* Receiving responses to a meeting request
* Create appointments from email
Working with Tasks
* What is a task?
* Creating a task
* Recurring tasks
* Update tasks
* Assign tasks to others
* Accepting or declining an assigned task
* Sending a status report
* Create tasks from mail
Working with a Journal
* What is the journal?
* Recording activities in the journal
* Automatically record items for contacts in the journal
* Automatically record documents and files in the journal
* Using views in the journal
Working with Notes
* What is a note?
* Creating a note
* Send notes
* Change the colour of notes
* Delete a note
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